You are in safe hands! But how do you really know?
Posted on 13th September 2017 at 15:44
We all like to think when we visit the dentist that we, ourselves and our loved ones, are in safe hands. But how do we really know?
The Team at Christopher Holden & Associates care enough to make 100% sure. We do this by subjecting the practice to regular and robust external review. This is currently done via an assessment called Excel.
Denplan Excel is a non- mandatory external audit, carried out by professional assessors who are very experienced dental clinicians themselves. The assessors visit a practice and investigate all aspect of policy, procedure, care, management, safety, personnel, training, certification, documentation, waste management and team audit. They also review the consistency of dental care provided, record keeping, infection control, adherence to current Health & Safety at Work requiements, conformity with regulations relating to taking x-rays and participation in continuing professional development by the team as required by the General Dental Council.
The latest review of CH&A was completed on 16th August 2017 by Dr Peter King. Dr King was also accompanied by Excel's Clinical Governance Manager who essentially assessed him whilst he was doing his job.
The total score achieved by CH&A at this year's assessment was 100.00% Whilst this is exciting in itself, figures provided by the Excel scheme also show that this is signicantly higher in all areas than even the best practices in the UK.
Infection control and decontamination 100%
Management of emergencies 100%
Radiology and radiation protection 100%
Waste management 100%
Practice management 100%
Team audit 100%
Practice certification and documents 100%
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